Terms &
Conditions

These Terms of Use form a legal agreement between You and Y-Cash Software Solutions Private Limited (“Y-Cash”) that governs Your access to and use of the Y PaY-Cash Mobile Payment Platform through the YPayCash software downloaded on your mobile device to make payment for goods & services purchased by You from designated merchants who accept YPayCash Mobile Pre-Paid Instruments. Please review these Terms of Use before You decide whether to accept it and continue with the registration process.

BY CLICKING ON THE "AGREE AND CONTINUE" BUTTON ON THE REGISTRATION PAGE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE.

Subject to these Terms of Use, Y-Cash grants You a limited, revocable, non-exclusive, non-transferable license to download the YPayCash Mobile Payment Platform Application Software to access and use the YPC Facility to make payment towards goods & services purchased for Your own individual use from designated merchants. Ownership and intellectual property rights in the Y-Cash Mobile Payment Platform Application software will remain with Y-Cash or its licensors or both, as the case may be. You acknowledge such rights and will not take any action to jeopardize, limit or interfere with Y-Cash’s and/or its licensors’ rights to the Y-Cash Mobile Payment Platform Application software. You agree not to (i) copy, translate, publish or create derivative works of the Y-Cash Mobile Payment Platform Application software, (ii) resell, make any commercial use, modify, reverse engineer, decompile or disassemble the Y-Cash Mobile Payment Platform Application software, or (iii) use the Y-Cash Mobile Payment Platform Application software for illegal or fraudulent purposes.

DEFINED TERMS

Y-Cash Software Solutions Pvt. Ltd, a Company registered under the Companies Act, 1956 and having its Registered and corporate Office at Sai Arcade, 3rd Floor, No.56, Marathahalli Outer Ring Road, Devarabeesanahalli, Bangalore – 560103 (hereinafter referred to as “Y-Cash”).

Buyer” or “Consumer” or “You” means a consumer who downloads the Y-Cash Mobile Payment Platform Application Software on to his or her mobile device to use the YPC Facility provided by Y-Cash towards making payments.

Consumer Wallet Account” means a Mobile Pre-Paid Instrument, issued to you by Y-Cash as per the Guidelines of the Payment & Settlement Systems Act 2007 (PSS Act,2007).

Merchant” or “Retailer” or “Seller” means any physical merchant (outlets), remote merchants (Online) and any other outlet who is registered with Y-Cash and is authorized by Y-Cash to accept payment using pre-paid instruments issued by Y-Cash including the YPayCash mobile pre-paid wallets.

PIN” shall mean the secure personal identification number allocated by Y-Cash or chosen by the Consumer from time to time and which is required to access / use the YPC Facility by the Consumer

Y-Cash Application” shall mean the Y-Cash Mobile Payment Platform Application Software that shall be licensed by Y-Cash to a Consumer when he downloads the said mobile application software on to his mobile device for the purpose of using the YPC Facility to make payment for purchase of goods and services from participating/ registered Merchants..

VSF” shall mean the Virtual Shopping Framework created by Y-Cash Software Solutions Pvt. Ltd. to facilitate a virtual shopping experience (i) for Merchants to sell their products to Consumers using QR codes generated with the QR Code Software and (ii) for Consumers to scan the QR codes and purchase the said products from Merchants using the Y-Cash Software Solutions Pvt. Ltd. mobile application software and make payment through the YPC Facility downloaded on their mobile devices, thereby dispensing with the need to physically visit the Merchant’s premises.

Charge(s)” or “Service Charge(s)” shall mean the charges which Y-Cash may levy on you in consideration for Y-Cash service.

Wallet to Wallet Transfer” refers to a facility to transfer funds from one Custumer Wallet Account to any other Custumer wallet Account issued by Y-Cash.

KYC” stands for Know Your Customer and refers to various norms, rules, laws and statutes issued by RBI from time to time under which documents may be required by Y-Cash from the customer at the time of registration and/or on a later date for availing and/or continuation of Y-Cash service

YPC Facility” means the Y PaY-Cash secured mobile payment platform provided by Y-Cash to Consumers and Merchants for making and receiving payments via the YPayCash Mobile pre-paid instruments.

ELIGIBILTY FOR USING OUR SERVICE

  1. To be eligible for using our Service You must be 18 years of age or older and capable of entering into a legally binding contract.
  2. You should have the YPayCash software application downloaded on your mobile device and registered with Y-Cash to make payments through the YPC Facility for the purchase of products from designated Merchants and to conclude other services provided by Y-Cash.
  3. You should have registered with YCash and submitted the required information including KYC related information, as required, enabling Y-Cash to activate your YPC Facility and issue a Mobile Pre-Paid Instrument to you.
  4. You should be an Indian Citizen.

REGISTRATION & USAGE

You may download the free Y-Cash Application on to your mobile by clicking the “I Accept” button after You have read and accepted these Terms of Use, provided that You have satisfied the eligibility criteria stated above. The Y-Cash Application can be downloaded only on Your mobile device and cannot be transferred to any other mobile device users.

In order to use the YPC Facility, you must complete all required information on the YPC registration and activation pages. You must have a valid YPayCash Mobile Pre-Paid Instrument accessible on your mobile device to make payment of purchase price, service fees and any other obligations arising from your use of the YPC Facility. You must provide current, complete and accurate information and update the information immediately if there is any change so that it is always current and accurate. We may require You to provide additional information as a condition of continued use of the YPC Facility, or to assist in determining whether to permit You to continue to use the YPC Facility.

We, in our sole and absolute discretion, may refuse to approve or may terminate existing YPC Facility registrations with or without cause or notice, other than any notice required by any applicable law, and not waived herein.

You shall not disclose the PIN (which protects access to YPayCash application on mobile phone) to any person. If you fail to observe any of the security procedures, you may, at your sole risk as to the consequences, incur liability for unauthorised unauthorized use.

In the event of the mobile device being lost, misplaced or stolen you must immediately inform us in writing of the same and report it to our customer care service at the numbers provided in our website. Any transaction that has occurred on the YPC Facility from your mobile device shall be the sole and absolute responsibility of the Consumer unless Y-Cash has received written notice of the theft, loss or misplacement of the mobile device together with instructions to freeze the YPayCash r Wallet Account.. For the period commencing from the loss of Phone until Y-Cash has been notified in writing by You, You will be liable for the actual amount lost on YPayCash transactions carried out from your phone.

Y-Cash may on the receipt of an application, in its absolute discretion, issue a replacement YPayCash Pre-Paid Wallet Account or associate the existing Pre-Paid Wallet Account to a new phone.

You acknowledge that the YPayCash Pre-Paid wallet is valid for use in India only and is subjected to the terms and conditions specified under the Payment and Settlement Systems Act, 2007

AUTHORISATION AND RECORD OF TRANSACTIONS

The YPC Facility facilitates the processing of payment transactions to complete the purchase of a product by You from the Merchant. Y-Cash will, through the YPC Facility store relevant information such as Your YPayCash Pre-Paid Wallet Account number, amount to be debited from this account, and will process the payment for the transaction on Your behalf to the Merchant. Y-Cash may delay payment processing of suspicious transactions or transactions which are unclear or may involve fraud, misconduct, or violate applicable law, these Terms of Use for Buyers, or other applicable Y-Cash service policies, as determined in Y-Cash’s sole and absolute discretion. You authorize the charge or debit to Your Consumer Wallet Account as necessary to complete processing of a payment transaction. You also authorize the reversal of accounting entries/credit of Your Consumer Wallet Account in connection with reversals, refunds, or adjustments through the YPC Facility.

Transactions, which You initiate, will be completed only if the amount of funds available in your Consumer Wallet Account is sufficient to meet the transaction amount in full including any applicable charges, fees etc. The amount of each completed transaction will be debited to your account without notice. Y-Cash reserves the right to limit the maximum/minimum amount which may be transacted each day on the Consumer Wallet Account and any such limits will also be subject to availability of balance in your Consumer Wallet Account and applicable guidelines under the PSS Act 2007.

You acknowledge and agree that the purchase of products by You from Merchants on VSF or otherwise is between You and the Merchant, and not between You and Y-Cash or any of Y-Cash’s affiliates. Y-Cash is not a party to Your purchase of products or the payment transaction which is strictly between You and the Merchant, and Y-Cash or other Y-Cash affiliates cannot under any circumstances be construed as Merchants as defined in the Terms of Use.

Any dispute with or complaint against any Merchant must be directly resolved by You with the Merchant. Y-Cash is not in any manner responsible for any issues regarding goods and services received by You including the quality, value, warranty, delay of delivery, non-delivery, non-receipt of goods. It must be clearly understood that the YPC Facility is only a payment platform facility made available to You to purchase goods from participating Merchants and Y-Cash makes no representation about quality, quantity, value, delivery or otherwise, regarding the goods & services and any dispute must be resolved with the Merchant concerned directly.

You accept full responsibility for all transactions processed by the use of the YPC Facility on your mobile device. Any instructions given by you through the YPC Facility shall be irrevocable. You shall, in all circumstances, accept full responsibility for use of the YPC Facility whether or not processed with your knowledge or your authority, express or implied. In case of wrongful instructions received or keyed in on the mobile device, Y-Cash will not be responsible for any claim or loss or damage caused to you or any other person whatsoever, and you will indemnify Y-Cash against the same. In default of such indemnification, you shall allow the Company to debit such loss to your Consumer Wallet Account.

All transaction records for use of the YPC Facility by the Consumer shall be conclusive unless verified otherwise by the Company. The verified amount shall always be binding on the Consumer.

CONSUMER CONSENT

The use of the YPC Facility and Consumer Wallet Account shall constitute Your express consent to the following:

  • a. To the collection, storage, communication and processing of accounts by any means necessary for maintaining proper YPayCash r Wallet Account transaction records;
  • To the release and transmission to the system participants and processors forming part of the YPC Facility provided by Y-Cash, of details of your YPayCash Pre-Paid Wallet Account and transaction information to enable you to use the YPC Facility from your mobile device;
  • To the retention of data and information by such system participants and processors;
  • To the disclosure of information on Your YPayCash Pre-Paid Wallet Account where necessary to comply with government agency or court orders or legal proceedings and / or in order to satisfy our internal data processing requirements;
  • The Consumer expressly authorises Y-Cash to disclose account related information to its branches, subsidiaries, associated or affiliated companies or entities wherever located, any agents or contractors who have agreed to provide services to the Company and any other person, to whom disclosure is required to be made under any law or to whom the Company deems fit to make any disclosure.
  • You hereby declare that your name does not at anytime appear in the consolidated list of Terrorist Individuals / Organisations as circulated by RBI from time to time.

The Consumer agrees to provide Y-Cash information it would require under any law or regulation or any other information we may request from time to time in connection with the use of YPC Facility.

PERMISSIBLE TRANSACTIONS

  • You may only use the YPC facility and your YPayCash Pre-Paid Wallet to make payments for , goods and services that is purchased from a Merchant through a legitimate, bona fide sale of , goods and services.
  • The YPC Facility may not be used to process a payment transaction, or otherwise transfer money between a Buyer and Merchant other than as allowed under the PSS Act 2007.
  • You may not use the YPC Facility to process payment transactions in connection with the sale or exchange of any illegal goods or services or any other underlying illegal transaction.
  • You agree that you will not use the YPC Facility to process payment transactions for any goods or services that violate these Terms of Use, other policies or rules applicable to the YPC Facility, or applicable law. Failure to comply with these limitations may result in suspension or termination of your use of the YPC Facility.
  • You will neither abate nor be a party to any illegal/criminal/money laundering/terrorist activities undertaken by using this YPayCash Mobile Pre-Paid Wallet

LIMITATIONS ON THE USE OF THE YPC FACILITY

We may establish general practices and limits concerning use of the YPC Facility, including without limitation individual or aggregate transaction limits on the rupee amount or number of payment transactions during any specified time period(s). We reserve the right to change, suspend or discontinue any aspect of the YPC Facility at any time, including hours of operation or availability of the YPC Facility or any YPC Facility feature, without notice and without liability. We also reserve the right to impose limits on certain YPC Facility features or restrict access to parts or all of the YPC Facility without notice and without liability. We may decline to process any payment transaction without prior notice to You or Merchant.

We do not warrant that the functions contained in the YPC Facility will be uninterrupted or error free and we shall not be responsible for any service interruptions (including, but not limited to, power outages, system failures or other interruptions that may affect the receipt, processing, acceptance, completion or settlement of payment transactions through the YPC Facility).

We may limit or suspend Your use of the YPC Facility at any time, in our sole and absolute discretion. If we suspend Your use of the YPC Facility, we will attempt to notify You by electronic mail. Suspension of Your use of the YPC Facility will not affect Your rights and obligations pursuant to these Terms of Use arising before or after such suspension.

YPAY-Cash PRE-PAID WALLET FEATURES

  • No Interest shall be payable by YCash to you on the amount loaded/ available on the YPayCash Pre-Paid Wallet.
  • The YPayCash Pre-Paid wallet is valid for a minimum period of 6months or as communicated during the issuance of the Pre-Paid Wallet. The validity period and redemption of outstanding balances at the time of termination will be subject to guidelines issued from time to time by RBI under the PSS Act, 2007
  • This Prepaid Wallet may be used for making payment at Registered Merchants of YPC Facility only. The usage of the YPC Wallet is subject to limits prescribed by RBI under PSS Act 2007 on daily transaction limit, maximum outstanding balance and category of usage. The usage limits may also vary depending on the KYC status of the consumer
  • The Pre-Paid Wallet is non-transferable
  • The Wallet can be reloaded subject to the terms of reloading including daily and monthly reloading limits as may be prescribed by RBI under PSS Act 2007 and also subject to the KYC status of the consumer
  • The reloading facility would be made available online. YCash could levy a reloading charge or service fees which will be communicated during the reloading

USERNAME AND PASSWORD INFORMATION

You are responsible for: 1) maintaining the confidentiality of Your username, password and PIN 2) any and all transactions by persons that You give access to or that otherwise use such username or password or PIN, and 3) any and all consequences of use or misuse of Your username and password. You agree to notify us immediately of any unauthorized use of Your username or password or any other breach of security regarding the YPC Facility of which You have knowledge, including loss of your mobile device.

You agree to (i) use and safeguard the security features of the YPayCash software, (ii) to be responsible for all uses of the YPayCash software on your mobile device (whether by you or someone else, either with or without your knowledge), and (iii) comply with all terms of use and policies applicable to the YPC Facility.

If Buyer is a business entity, Buyer agrees that all officers, employees, agents, representatives and others having access to the username and/or password shall be vested by Buyer with the authority to use the YPC Facility and legally bind Buyer. Buyer shall be responsible for all actions by current and former officers, employees, agents, representatives and others, regardless of whether authorized by Buyer, that access the YPC Facility using Buyer’s user name and password.

MESSAGES

As a registered user of YPC we will send information to you in the form of SMS/Emails about new services launched on YPC, promotions and offers currently running on YPC, and any other information about YPC and use of YPC at regular intervals. Should you wish not to receive such information please call YCash Customer Care and request 'Do Not Disturb' feature. Alternately, you can also send an email request to helpdesk email ID mentioned in YPayCash website.

DISPUTES

In case you have any dispute in respect to the charges or transactions indicated in the Statement you shall intimate to YCash within 10 days failing which it will be construed that all charges are acceptable. YCash may at its sole discretion accept any disputes on charges older than 10 days. The consumer may redress any grievances including disputes as per the grievance redressal policy put up by the Company in its website

SERVICE FEES

YCash reserves the right at any time, to charge you, for the issue or reissue of a YPayCash Pre-Paid Wallet and/or any fees/charges for the transactions carried out by you on the Pre-Paid Wallet. Any government charges, duty or debits, or tax payable as a result of the use of the YPayCash Pre-Paid Wallet shall be your responsibility. Such charges may be deducted from the balance available on your YPayCash Pre-paid Wallet Card. YPayCash may levy service fees towards reloading of money to YPayCash pre-paid wallet and such money would be deducted from the available balance or reload amount. You authorize YCash to recover all charges related to the YPayCash Pre-Paid Wallet account by debiting the balance available on your YPayCash Pre-Paid Wallet Account.

LIMITATIONS OF LIABILITY

Personal information provided to Y-Cash for using the YPC Facility, including Your Consumer Wallet Account information, is subject to Y-Cash’s Privacy Policy. Information generated by Merchants during Your use of the YPC Facility is outside the scope of Y-Cash’s Privacy Policy and is subject to any Merchants’ policies. You acknowledge and agree that Your use of the YPC Facility will require Y-Cash to disclose to Merchants and nominated service providers such personal information necessary to complete Your order placed on VSF or otherwise, such as Your YPayCash Account number.

Y-CASH EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Y-CASH MAKES NO WARRANTY THAT THE SOFTWARE OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE.

Y-Cash is not liable for any direct, indirect, incidental, exemplary, consequential, special or punitive damages or losses relating to or arising from the use of YPayCash Mobile Application, the YPC Facility or this Terms of Use.

Without prejudice to the foregoing, Y-Cash will not be under any liability in respect of any loss or damage arising directly or indirectly, to you due to -

  1. Any defect in goods purchased by you through your Consumer Wallet Account;
  2. The refusal of any Merchant to honour the purchase of any goods through your Consumer Wallet Account;
  3. Our exercise of the right to terminate any Consumer Wallet Account/YPC Facility registration;
  4. Any mis-statement, mis-representation, error or omission in any details disclosed by Y-Cash to anyone or in the statement of accounts.

INDEMNITY

You will indemnify and hold harmless Y-Cash and its affiliates from and against any and all claims, costs, losses, damages, judgments, and other expenses arising out (i) Your breach of this Terms of Use, or (ii) Your illegal, fraudulent, or improper use of the YPC Facility or Y-Cash Application software.

MAINTENANCE

While advance notice of any substantial maintenance work likely to affect the availability of services shall be given wherever and whenever possible, Y-Cash reserves the right to suspend, without any notice, access to the YPC Facility and services at any time, whether for routine maintenance or other purpose.

TERMINATION

Y-Cash may terminate Your use of the YPC Facility and Consumer Wallet Account at any time and without notice. In the event You decide to terminate the use of the YPC Facility, You shall give not less than 7 days notice in writing to Y-Cash to de-activate the YPC registration, Consumer Wallet Account and PIN. We will in turn issue a confirmation in writing that the said YPC registration, Consumer Wallet Account and PIN have been deactivated and terminated. Such termination shall also be deemed a termination of all related facilities provided by us to a Consumer. You agree to remain bound by the terms of Paragraph 1 upon termination for any reason.

This Agreement will be governed by the laws of India and the courts in Bangalore, State of Karnataka will have jurisdiction over any dispute in connection with these Terms of Use.

YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.